Our Promise To You - The Highest Goals For Customer Satisfaction.
Customer Service Guarantee - Beaurepaires Associates are totally committed to delivering exceptional customer service. As a valued Beaurepaires customer, you can expect the highest standard of service every time you visit any of our stores nationwide.
We guarantee to:
- Check your car and give you an honest appraisal of the work required.
- Give you an all inclusive, fixed price quote before starting work on your car.
- Look after your car, always fitting protective seat covers.
- Make sure only qualified professionals work on your car.
- Let you know immediately of any complications or delays.
- Offer to show you the work we've done on your car when finished.
If the service you receive is not up to your expectations, let us know. Either tell the Store Manager or write to:
Beaurepaires Consumer Response Centre
Level 2, 464 St Kilda Road
Melbourne - Victoria, 3004
Alternatively, phone our customer service help line on 1800 809 514.